Frequently Asked Questions

Concierge medicine is beneficial for people who:

• value the role of continual preventative care for their long-term health
• are looking to increase the quality of the health care they receive
• desire a meaningful relationship with their doctor
• need regular coaching and encouragement in making lifestyle changes to improve their health and wellness
• routinely pay high out-of-pocket expenses due to a deductible and/or poor insurance coverage
• have a hard time getting an appointment with their doctor when they need it
• feel frustrated with long waits on hold when they call the doctor
• don’t have time to sit in the waiting room for an hour before seeing the doctor
• want to take their time at an appointment to discuss their health concerns
• wish the doctor would spend more time understanding their health condition and following after visits
• prefer to always see a physician, instead of a nurse or nurse practitioner
• have a condition that requires regular visits with the doctor
• need the doctor to advocate on their behalf with other healthcare providers
• see a need for limiting the involvement of outside organizations in dictating the care they receive
• are looking for one doctor to meet most of their whole family’s medical needs
• enjoy the idea of unlimited, personalized care

If any of these conditions apply to you, Bozeman Concierge Medicine may be a great fit for you.

As a member, you gain access to basic primary care, as well as enhanced medical care that would typically be denied by insurance companies.

Membership includes:

• Unlimited consultations with your physician
• All office visits, including annual well checks and diagnostic visits
• Same-day care when available
• 24/7 access to your physician by phone, text, or e-mail
• Coordination of care among specialists
• Patient advocacy with insurance companies, hospitals, and other physicians
• Lifestyle coaching and health progress reports
• Urgent care

Your membership with Bozeman Concierge Medicine covers the majority of your care. However, certain procedures may require specialty medication or equipment that are unique to the treatment you require.

Examples include:

• Medications
• Vaccinations
• IV Infusions
• Suture Trays
• Splinting Materials

If you require specialty medication or equipment, you will be billed for these items based on the price the physician pays to stock them. You will not be billed for any standard medication or equipment used, or the additional time required to do a procedure.

Your physician is highly motivated to keep the cost of your care down, and only the necessary equipment and medication will be used.

Please note that your membership specifically covers the care you receive at Bozeman Concierge Medicine and does not cover expenses incurred at other physician offices or hospitals.

In general, Family Practice and Internists practice Primary Care, also known as Preventative Care. They develop continued treatment plans for patients to maintain health and prevent disease. Internists specialize in treating adults, while Family Practice physicians treat adults and children.

Emergency Physicians specialize in acute care, and the rapid recognition, evaluation, care, and stabilization of patients, both adults and children, in the Emergency Room. In their practice, they are required to have a comprehensive understanding of medicine that is expansive in both breadth and depth, as they treat emergencies and non-emergencies of all types for all groups of people. In addition to effectively and efficiently treating patients, Emergency Physicians routinely coordinate care with specialists, which further enhances their ability to understand a patient’s medical condition and advocate on their behalf.

Traditionally, Emergency Physicians are not involved in the continued treatment plans that a patient receives. However, after years of witnessing how the current primary care model isn’t working, and how many urgent care and Emergency Room visits could have been avoided in the first place, Dr. Rosenthal is ready to shift his focus from treating emergencies to preventing them.

You can read more about how Dr. Rosenthal brings a unique perspective to Primary Care as a Board Certified Emergency Physician here.

Most insurance companies do not reimburse patients for concierge care. However, there may be the possibility of using HSA funds to pay for membership dues. Patients wishing to use their HSA funds will need to work with the physician to establish a billing schedule unique to their situation.

Bozeman Concierge Medicine does not accept insurance as payment for membership dues or equipment and medications used in the practice. However, your insurance will still be accepted by pharmacies, specialists, labs, and hospitals.

If Dr. Rosenthal refers you to a specialist or lab, or if you are prescribed a medication, he will assist in providing the appropriate documentation to your insurance.

Yes. The primary role of insurance is to protect you in the event of a life event that could drain your finances, also known as a catastrophic event. Bozeman Concierge Medicine highly recommends you have some form of insurance, or join a health share organization, to ensure you are covered in such a case.

However, joining Bozeman Concierge Medicine could have an impact on the level of insurance you require. For example, if you are in generally good health, you may find it cost-effective to pay for a membership to cover your primary and urgent care needs, and subscribe to a health share to protect you from emergencies.

Yes. Dr. Rosenthal enjoys working with families and children. In fact, children can become members at a steeply discounted rate when their parents join. If you have a large family of 6 or more, feel free to speak with Dr. Rosenthal about creating a family membership plan that is right for you.

In the event of a life-threatening emergency, call 911.

If you have an emergency that is not life-threatening, such as a broken bone or cut, you may choose to contact Dr. Rosenthal for an immediate consultation. In many cases, he can meet you at any hour in the office and save you the expense of an urgent care or Emergency Room visit.

Should a member have a life-threatening emergency and require hospitalization, they (or a loved one) can contact Dr. Rosenthal to have him advocate on the patient’s behalf. Where possible, he will meet members in the emergency room to help patients navigate treatment.

Yes. Your membership is a one-year contract, and you will be accountable for dues even when you do not use the services provided.

Bozeman Concierge Medicine strives to make using your membership as easy as possible. Even when you are not sick, there are many services you can take advantage of to help care for your body, including continued lifestyle consultations to help you set and achieve your health goals.

The Bozeman Concierge Medicine model requires that you commit to and pay for your membership dues before receiving treatment. Annual memberships can be paid for monthly, or all at once for a 10% discount. You can pay using our online payment system or by check by the 1.

If you wish to use your HSA to cover membership dues, please schedule a consultation to explore a membership plan that will work for you.

There are many ways to save on your membership. Please note that offers CAN be combined!

• Pay In Advance
• By paying your membership upfront, rather than on a monthly basis, you will save 10%.
• Friends of Members Policy
• Bozeman Concierge Medicine depends on word of mouth to find members. If a member joins based on your recommendation, you will receive 10% off of your yearly membership.
• Family Discounts

We encourage couples and families to join together. Prices decrease with additional members and are steeply discounted for children. See our pricing schedule here. If you have a family of 7 or more, please schedule a consultation to develop a membership plan that works best for your family.

Bozeman Concierge Medicine is a boutique medical practice that will always stay small. Limiting the number of members allows Dr. Rosenthal to give each patient the attention and care they deserve.

However, the earliest stages for Bozeman Concierge Medicine are focused on establishing a membership base. Your word of mouth is the most effective way of growing our practice to its ideal size, and that’s why we offer 10% off for members who recruit new members.

While the number of patients Bozeman Concierge Medicine accepts is limited, that doesn’t mean the company will stop enhancing the care patients receive. Future plans to increase the amount of services offered to patients include on-site x-rays and Botox administration for pain and aesthetics. Some of these services may be available to non-members at a higher price. Members will always receive the best prices and have first priority for scheduling and treatment.